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Store Operations Manager

2 weeks ago


Ephrata, Pennsylvania, United States Planet Fitness Full time
Company Overview

Planet Fitness is a leading franchisor and operator of fitness centers in the United States, with over 2,000 locations across the country. Our mission is to enhance people's lives with an affordable, high-quality fitness experience.

Job Description

The Shift Supervisor plays a critical role in maintaining a positive environment that provides fast, efficient, and friendly service to our customers. This position assists the store manager in training, customer service, product knowledge, and education, while encouraging safe work practices and a commitment to our Guiding Principles and House Rules.

Responsibilities:

  • Maintains a clean, organized, and stocked environment.
  • Performs all POS duties, front and back of house functions, including opening and closing procedures.
  • Establishes effective communication amongst team members.
  • Assists in maintaining proper coverage and team member schedules.
  • Ensures cash handling procedures are upheld.
  • Assists in planning and executing sales promotions effectively.
  • Provides guidance and sets an example for team members.
  • Follows and directs team members to follow store policies and procedures.