Test and Measurement Equipment Technician
3 weeks ago
We are seeking a skilled Field Service Specialist to join our team in the San Francisco Bay Area. As a Technical Solutions Engineer, you will be responsible for performing on-site installation, repair, and calibration of test and measurement equipment and systems. Your strong organizational skills and ability to work in a complex business structure will enable you to succeed in this role.
The ideal candidate will have prior experience working with test and measurement systems, with a strong understanding of metrology principles. A BS/BE degree in computer science/engineering/telecommunications is preferred, but not required. You will work closely with cross-functional teams to ensure quality standards are met and participate in ongoing efforts of process and product improvements.
This role requires frequent domestic travel, sometimes with less than 24 hours' notice, and occasional extended periods. The salary for this position is estimated at around $100,000-$150,000 per year, depending on experience.
**Key Performance Indicators (KPIs):***
- Meet or exceed customer satisfaction targets
- Reduce mean time to repair (MTTR) by 20% within the first 6 months
- Increase productivity by 15% through efficient use of resources
**Requirements:**
- Prior experience working with test and measurement systems preferred
- Strong Metrology knowledge and experience preferred
- BS/BE degree in computer science/engineering/telecommunications preferred
- Must be able to reach customers in the San Francisco Bay Area by car within 1-2 hours drive time
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