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Branch Sales Associate Specialist

1 month ago

Houston, Texas, United States Carrier Enterprise Full time
Job Description:

We are seeking a highly motivated and customer-focused Branch Sales Counter Associate to join our team at Carrier Enterprise. This role is responsible for providing exceptional customer service, ensuring a positive experience for customers, and driving sales of HVAC replacement components and aftermarket products to our Dealer Network and HVAC Contractors.

Key Responsibilities:
  • Counter sales: Greet customers, order equipment in computer, track parts for customers, and communicate updates to customers.
  • Maintain a clean and organized showroom.
  • Check in new equipment, inspect for damages, and reorder supplies to ensure branch stays stocked.
  • Answer phone calls, place orders, troubleshoot, and address customer inquiries.
  • Support the sales team in promoting sales of HVAC replacement components and aftermarket products.
  • Provide superior customer service and support to customers.
  • Offer counter sales support for our showroom/parts stores.