Master Luthier Technician

1 week ago


Syracuse, New York, United States Guitar Center Full time
Guitar Center is a leading retailer of musical instruments and equipment. As a Master Luthier Technician, you will play a critical role in maintaining the high standards of our store's inventory and providing exceptional customer service.

About Us:
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.

Salary:
The estimated salary for this position is between $16.00 and $24.00 per hour, plus commission depending on background and experience. This compensation package reflects the value we place on our employees' skills and dedication.

Job Description:
As a Master Luthier Technician, you will be responsible for performing maintenance and repair services on customer-owned instruments, as well as maintaining specific store inventory. Your expertise will be essential in building and increasing business through great customer experience and quality work.

Key Responsibilities:
  • Interact with customers to ensure a positive experience
  • Service customer-owned instruments with a high level of craftsmanship
  • Maintain store-owned gear, as requested
  • Complete warranty repair work

Requirements:
* Skilled understanding of repairing guitars

Preferred Qualifications:
* Foundational product knowledge on Guitar Center products

Benefits:
Guitar Center offers a comprehensive benefits package, including medical, dental, vision, 401K, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. We are committed to supporting the well-being and growth of our employees.

Equal Opportunity Employer:
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws.

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