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Operations Manager
2 months ago
Stars and Strikes is seeking an experienced Operations Manager to lead and manage a team in a high-volume, fast-paced entertainment center.
The ideal candidate will have 1-2 years of management experience and a background in hospitality and/or food and beverage. They will be responsible for overseeing daily operations, including staffing, training, and guest experience.
Key Responsibilities:
- Lead a team of staff members to ensure exceptional guest experience and high-quality service
- Assist in hiring, training, and evaluating team members to ensure they meet company standards
- Develop and implement processes to drive business growth and improve operational efficiency
- Address customer complaints and issues in a professional and timely manner
- Collaborate with the management team to achieve business objectives and goals
What We Offer:
- A competitive salary and benefits package
- Opportunities for career advancement and professional growth
- A fun and dynamic work environment with a team-oriented culture
- Free access to entertainment facilities, including bowling, laser tag, and arcade games
- Monthly rewards and recognition programs
Stars and Strikes is an equal opportunity employer and welcomes applications from diverse candidates.