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Label Production Technician

2 months ago


Albany, New York, United States Brook & Whittle Full time
Job Summary

We are seeking a highly skilled Stamp Typesetter to join our team at Brook & Whittle Ltd. as a Label Production Specialist. In this role, you will be responsible for performing typesetting for marking devices, ensuring high-quality output, and meeting customer expectations.

Key Responsibilities
  • Typesetting and Quality Assurance: Perform typesetting for marking devices, ensuring accuracy and quality of output.
  • Customer Service: Communicate professionally with customers, resolving issues and completing redo orders to correct errors.
  • Production Management: Prioritize workload to ensure products ship on time, maintaining a high level of productivity and efficiency.
  • Specialized Customer Service: Provide exceptional service to key customers, monitoring and maintaining a high level of satisfaction.
  • Production Goals: Meet daily production goals of 65 items typeset per day, adhering to ACD calls, items processed, and rework production standards.
Requirements
  • Education: High School Diploma or Equivalent.
  • Experience: 1 year of relevant work experience.
  • Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to read and comprehend simple instructions, read, interpret, and create simple correspondence and memos.
  • Communication: Ability to effectively present information one-on-one and in small group situations.
About Us

Brook & Whittle Ltd. is a leading Sustainable Labeling Solutions provider, producing pressure sensitive labels, shrink sleeves, and flexible packaging for top brands. We value collaboration, teamwork, and a commitment to sustainability, print innovation, and technological advancements.

Our Culture

We celebrate our diverse workforce and reward good performance through recognition programs, advancement opportunities, and a compensation structure that reflects our values. We believe people are our greatest asset and seek individuals of strong character with drive, ambition, and creativity.

AAP/EEO Statement

We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. We prohibit any form of workplace harassment and ensure a safe and respectful work environment.