Service Leader

4 weeks ago


pennsylvania, United States Chipotle Full time
Job Summary

The Service Leader is a key member of the restaurant team, responsible for ensuring a positive customer experience by maintaining safe and quality food preparation and service. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Food Safety and Quality: Ensure that food is prepared and served safely and to the highest quality standards.
  • Customer Service: Provide excellent customer service, responding to customer complaints and concerns in a professional and courteous manner.
  • Team Management: Lead and manage a team of restaurant staff, providing guidance and support to ensure that they are meeting their responsibilities and performing at a high level.
  • Operations: Maintain a clean and organized restaurant environment, ensuring that all equipment and facilities are in good working order.
  • Training and Development: Develop and implement training programs to ensure that all staff members have the skills and knowledge they need to perform their jobs effectively.
Requirements
  • Experience: 1-2 years of experience in a restaurant or food service environment, preferably in a leadership or management role.
  • Education: High school diploma or equivalent required.
  • Skills: Strong leadership and communication skills, ability to work effectively in a fast-paced environment, knowledge of food safety and quality procedures, ability to train and develop staff.

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