Retail Sales Associate

4 weeks ago


Fresno, California, United States The UPS Store Full time
Job Description

The Center Sales Associate plays a vital role in delivering world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating various equipment. This sales position requires the ability to meet certain goals on a daily/monthly basis.

Key Responsibilities
  • Customer Service: Deliver outstanding customer service to walk-in customers and telephone inquiries, practicing good listening skills and taking ownership of the customer's shipping needs.
  • Equipment Operation: Operate all equipment, software, and devices in an expert fashion and be willing to teach others.
  • Logistics Management: Manage the logistics of small to medium projects, follow through to completion, and update all parties as needed.
  • Packing and Shipping: Package shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents.
Requirements
  • Education: High school diploma or GED required.
  • Experience: Retail/customer service experience and good communication and people skills.
  • Skills: Excellent packing skills, strong computer skills, including Microsoft Office and Adobe Suites, and outstanding phone skills.
  • Physical Demands: Able to lift 40+ pounds.
Benefits
  • Employee Discounts
  • Dental Insurance
  • Life Insurance
  • Medical Insurance
  • Vision Insurance

This position will be at our Fresno location. We are a franchise of The UPS Store, Inc.



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