Sales and Service Associate
4 days ago
Role Summary: As a Sales and Service Associate, you will play a vital role in supporting our customers and team members with their parts and service needs at Central Coast Yamaha. You will be working in a fast-paced environment, developing your knowledge and skills in sales and service.
About This Role:This is an excellent opportunity to work in a dynamic team, where you will have the chance to learn from experienced colleagues and contribute to the success of our dealership. Your responsibilities will include answering incoming service calls, assisting with service intakes, and supporting customers with parts and accessory sales.
Main Responsibilities:- Supporting customers with service inquiries;
- Assisting customers with parts and accessory sales;
- Coordinating with parts/service advisors to fulfill customer requests;
- Tracking status of service and updating customers as needed;
- Scheduling service vehicle pick-ups and deliveries;
- Assisting with vehicle pick-ups and deliveries as needed;
- Receiving and merchandising parts and apparel;
- Supporting marketing projects as needed;
- Providing back-up support in major unit sales;
- Experience in the powersports or comparable industry desired but not required;
- Familiarity with manufacturers we sell desired but not required;
- Familiarity with parts ordering desired but not required;
- Demonstrated experience in customer service/sales/retail positions;
- Availability Full-Time Tuesday-Saturday 9:00am-6:00pm (SATURDAYS REQUIRED);
- Valid drivers license + clean driving record;
- Strong customer service, communication, and organizational skills;
- Willingness to adapt and grow within the company;
- Positive, flexible, and collaborative attitude;
- Ability to lift at least 50lbs;
- Competitive pay package including $16-$21+ per hour due to commission***no cap on earned commission,
- Medical benefits,
- Paid personal and sick time,
- Retirement plan,
- Access to a large collection of sales and service training programs;
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