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Dematic Software Application Specialist

2 months ago

Jersey City, New Jersey, United States Excelon Solutions Full time

We are seeking a seasoned DEMATIC Specialist to join our team at Excelon Solutions. The ideal candidate will have a minimum of 10+ years of experience with Dematic software applications, specifically in the ASRS module of Blue Yonder WMS.

Key Responsibilities:

  • ASRS Module Management:
  • Manage and support the ASRS module within the Blue Yonder WMS, ensuring smooth operation and functionality of the system.
  • Address technical issues promptly and ensure minimal downtime.
  • Dematic Support:
  • Provide end-to-end support for Dematic software applications integrated with WCS (Warehouse Control System).
  • Troubleshoot and resolve issues related to Dematic software.
  • Integration and Issue Resolution:
  • Handle integration issues between WCS and ASRS, ensuring seamless data flow and system compatibility.
  • Collaborate with cross-functional teams to identify, analyze, and resolve integration problems.
  • Inventory Reconciliation:
  • Perform regular inventory reconciliation to ensure accuracy between ASRS and WMS.
  • Investigate and resolve discrepancies, implementing corrective actions as necessary.
  • System Monitoring and Maintenance:
  • Monitor system performance and conduct routine maintenance to ensure optimal operation.
  • Implement software updates, patches, and upgrades as needed.
  • Documentation and Reporting:
  • Maintain detailed documentation of system configurations, processes, and issue resolutions.
  • Generate and analyze reports on system performance, inventory levels, and operational efficiency.
  • User Training and Support:
  • Provide training and support to end-users on Dematic software applications and ASRS functionality.
  • Develop and deliver training materials, user guides, and best practices.
  • Collaboration and Communication:
  • Work closely with IT, operations, and other departments to support warehouse operations and continuous improvement initiatives.
  • Communicate effectively with stakeholders to understand requirements and deliver solutions.