Beauty Consultant

2 months ago

Mt Pleasant, South Carolina, United States Ulta Beauty Full time

About the Role:

We are seeking a highly motivated and customer-focused Beauty Advisor to join our team at Ulta Beauty. As a Beauty Advisor, you will be the first point of contact for our guests, setting and exceeding their expectations for the beauty journey they are about to experience within our store.

Key Responsibilities:

  • Promptly acknowledge and warmly greet each guest entering the store
  • Offer friendly, knowledgeable, and courteous service that always takes priority over other related duties
  • Determine each guest's needs and answer questions concerning products and services (partnering with management as needed)
  • Recommend additional and complementary products and/or services based on guest interests or items already selected for purchase, promoting the Ulta Beauty loyalty and guest service programs
  • Inform guests of current promotions, events, and services within the store, booking appointments for in-store events
  • Serve multiple guests at one time while maintaining composure during busy or peak selling times
  • Help eliminate and/or reduce potential theft of product by providing exceptional guest service and maintaining awareness while on the sales floor
  • Courteously handle sales, refunds, and exchanges
  • Ensure all resets and planograms are executed properly
  • Set up advertising displays or arrange merchandise to highlight sales and promotional events
  • Ensure the store is replenished throughout the day and merchandising all products to company standards on shelves and tables
  • Participate in physical inventory preparation, execution, and follow-up
  • Execute receipt of shipment truck within company guidelines
  • Ensure overall store cleanliness, including restrooms, cashwrap, backroom, and sales floor
  • Stay informed regarding new or existing products (e.g., their ingredients and benefits) to better serve guests

Requirements:

  • High school diploma is preferred
  • 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred
  • Demonstrated passion for superior guest service, with the ability to build and maintain strong guest relationships
  • Competency with sales and troubleshooting
  • Ability to work well independently and as part of a team
  • On a regular basis, requires the ability to stand, bend, and lift 50 pounds of merchandise for a full-scheduled shift

About Ulta Beauty:

At Ulta Beauty, we are the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products, and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, brow, and make-up services.

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