Maintenance Supervisor
2 days ago
We are seeking a highly skilled and experienced Maintenance Supervisor to join our team at Avenue5 Residential. As a key member of our maintenance team, you will be responsible for ensuring the day-to-day maintenance operations and physical upkeep of our properties are conducted in a safe and efficient manner.
Key Responsibilities- Supervise and coordinate the maintenance team to ensure daily maintenance tasks are completed in a timely and professional manner.
- Review and track progress of service requests and identify chronic maintenance issues.
- Respond to maintenance-related issues in a timely manner while maintaining a professional demeanor.
- Perform various maintenance functions, including repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance.
- Perform general carpentry duties, such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.
- Perform proactive preventative maintenance, including siding, painting, lighting, sprinkler, pool, golf-cart, elevator, and more.
- Responsible for work order systems accuracy by verifying all orders are completed in a timely manner to company standards and resident satisfaction.
- Daily inspection of property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and identify issues requiring maintenance, repair, or replacement.
- Oversee and assist with management of property emergencies, such as snow and other inclement weather emergencies, fires, and floods.
- Promptly communicate with maintenance supervisor and property manager concerning all maintenance issues at the property.
- Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations.
- Help monitor response times for emergency on-call/after-hours maintenance assignments and address issues as needed.
- Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal and interact courteously and professionally with current and potential residents at all times.
- Foster a positive, active, and collaborative relationship with residents, other properties, and associated agencies.
- Conduct pre-move-in and post-move-out apartment inspections and ensure timely completion of quality unit turns.
- Act as mentor to maintenance team.
- Maintain a professional demeanor and appearance at all times, promoting the same to the entire team.
- Responsible for the administration of the company risk management program.
- Complete special projects as assigned by maintenance supervisor and/or property manager.
- Promptly communicate with the property manager concerning all maintenance issues at the property.
- Solicit suppliers and contractors when work is necessary and monitor that they are compliant according to company policy.
- Work with the property manager to ensure the team and the property are compliant per company, ownership, state, and federal policies and standards.
- Walk property weekly with property leadership to collaborate on property challenges and operations.
- Responsible for ensuring maintenance costs remain within allotted property budget and providing input on expenses for future budgets.
- High school diploma or equivalent is required.
- At least three years of experience in the property management industry or directly related field.
- Possess general maintenance and carpentry skills.
- Ability to read, write, and understand English.
- Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
- Excellent customer service and interpersonal skills with the ability to relate to others.
- Strong organizational and time-management skills.
- Ability to multi-task.
- Ability to perform basic mathematical functions.
- Ability to cope with and defuse situations involving angry or difficult people.
- Ability to maintain confidentiality.
- Must maintain professional appearance and comply with prescribed uniform policy.
- Must maintain a valid driver's license, clean driving record, and current auto insurance is required.
- Must comply with all safety requirements.
- Required to complete and successfully pass the Avenue5 Fair Housing, Diversity, and Inclusion Training within the first 30 days of employment.
- Put people and partnerships first.
- Empower associates.
- Focus on solutions.
- Champion ideas that accelerate success.
- Deliver proof over promises.
- Top 15 national finalist on the Best Places to Work MultifamilyTM.
- Certified as a Great Place to Work since 2017.
- Listed as one of the Best Workplaces in Real EstateTM.
- Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal.
- Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List.
We are a fast-growing property management company with new opportunities popping up daily. Search to find your next adventure. If you don't see anything today, keep checking. Tomorrow, you may find your dream job.
$31 per hour Skills & Requirements Qualifications
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