Quality Assurance Management Specialist

2 days ago


Baltimore, Maryland, United States Chimes Full time
About the Job

We are looking for a highly skilled Director of Quality Assurance to join our team at Chimes. The ideal candidate will have a strong background in quality assurance, contract administration, and process improvement.

Job Summary

The successful candidate will be responsible for leading quality assurance initiatives, ensuring compliance with federal regulations, developing process improvements, and providing training and development opportunities for staff.

Responsibilities
  1. Lead Quality Assurance Teams: Provide strategic direction and oversight to quality assurance teams, ensuring effective implementation of quality control processes and procedures.
  2. Review Contracts: Review contracts to ensure adherence to federal policies, regulations, and legislation, including the Federal Acquisition Regulations (FAR) and its agency supplements.
  3. Develop Process Improvements: Develop and implement process improvements to enhance operational efficiency, productivity, and quality of service.
  4. Provide Training and Development: Design and deliver training programs for staff, site managers, and quality assurance personnel to enhance their skills and knowledge.
Qualifications
  • Education: Bachelor's degree in a related field.
  • Experience: Minimum 10 years of experience in a management role, preferably in quality assurance or operations management.
  • Knowledge and Skills: Proven knowledge of green cleaning principles, CIMS certification requirements, electronic tracking systems, regulatory standards, custodial standards, and total facility management.


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