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Beauty Advisor

2 months ago

Rockville, Maryland, United States LVMH Full time
About the Role

We are seeking a highly skilled and passionate Beauty Advisor to join our team at Sephora. As a Beauty Advisor, you will be responsible for providing exceptional customer service and creating a personalized beauty experience for our clients.

Key Responsibilities
  • Customer Service: Provide a welcoming environment for our clients by listening to their unique needs and delivering exceptional customized paid service experiences.
  • Product Knowledge: Unleash your creativity and passion for our iconic brands by sharing your knowledge of makeup, skincare, and waxing with our clients.
  • Sales and Merchandising: Suggest and sell products and services that meet our clients' needs and introduce them to our loyalty programs.
  • Store Success: Contribute to your store's sales goals and share your knowledge of Sephora's policies and standards to ensure a seamless customer experience.
Requirements
  • 1-3 years' prior experience working in retail sales or services industries.
  • A License to perform paid services as required by the state in which you work.
  • Knowledge about what's new and trending with beauty products.
  • A passion for client service, selling, and working with people.
  • Strong communication, able to multitask, and comfortable with computer/store systems.
  • Resilience and the ability to react to situations in-the-moment and stay aware of changing store priorities.
  • Consistent and reliable attendance.
  • Flexible availability to work during peak retail hours such as nights, weekends, and holidays.
  • Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for an entire shift, work in a fragrance-filled environment, and handle and apply cosmetics products to clients-with or without accommodation.
  • Adherence to Sephora's dress code and policies in the Employee Handbook.
What We Offer

We offer comprehensive healthcare and wellbeing benefits based on eligibility, 401(k) savings plan, paid time off, employee discount/product perks, tuition reimbursement, and employee referral bonus programs.

We are committed to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business.