Decatur Administrative Assistant/Plumbing Showroom Sales Representative

2 weeks ago


Decatur, Illinois, United States Connor Co. Full time
Job Title: Administrative Assistant/Plumbing Showroom Sales

Connor Co. is seeking a highly motivated and organized Administrative Assistant/Plumbing Showroom Sales professional to join our team in Decatur, IL. As a key member of our team, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting sales efforts.

Key Responsibilities:
  • Handle incoming calls and direct them to the appropriate person
  • Welcome and assist visitors
  • Maintain a tidy and organized front desk area
  • Manage mail sorting and delivery
  • Perform data entry for Accounts Receivable
  • Monitor invoices for tax-exempt status, delivery, and freight charges
  • Receive packing lists and scan daily manifests
  • Procure office and warehouse supplies
  • Demonstrate product features and guide customers in making informed purchasing decisions
  • Respond to customer inquiries and provide estimates and quotes
  • Follow up on estimates and bids submitted to customers
  • Offer product brochures and catalogs to customers
  • Provide post-sales support to resolve any issues and maintain customer satisfaction
  • Stay updated on product innovations and competitor offerings
  • Process Return Goods and update the Returns Goods Queue
  • Assist the Branch Manager with reporting and additional tasks as needed
Requirements:
  • High School Diploma or equivalent
  • Minimum 2 years of customer service experience
  • Kitchen & Bath Design experience is a plus but not mandatory
Preferred Skills and Abilities:
  • Friendly demeanor and positive attitude
  • Self-motivated and able to work independently
  • Strong computer skills, including Microsoft Office proficiency
  • Willingness and ability to learn Eclipse software
  • Detail-oriented with a focus on accuracy
  • Capability to handle tasks with minimal supervision and meet tight deadlines
  • Effective communication skills to interact with all levels of personnel, management, and customers
  • Patience and professionalism when managing a busy workload
  • Exceptional organizational skills
  • Prioritization abilities to manage work efficiently
  • Willingness to travel as required
Benefits:
  • Medical (BCBS of Illinois-PPO-$500 deductible)
  • Dental
  • Vision
  • Voluntary Term Life
  • Medical & Dependent Care Flexible Spending accounts
  • 401k
  • Paid Time Off (PTO)
  • Holidays-8 paid days

Connor Co. offers a competitive compensation package, including a salary and exceptional benefits. If you are a dedicated and passionate individual looking to join a company with a rich history, apply today. Your skills and experience will make a difference here.



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