Decatur Administrative Assistant/Plumbing Showroom Sales Representative
2 weeks ago
Connor Co. is seeking a highly motivated and organized Administrative Assistant/Plumbing Showroom Sales professional to join our team in Decatur, IL. As a key member of our team, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting sales efforts.
Key Responsibilities:- Handle incoming calls and direct them to the appropriate person
- Welcome and assist visitors
- Maintain a tidy and organized front desk area
- Manage mail sorting and delivery
- Perform data entry for Accounts Receivable
- Monitor invoices for tax-exempt status, delivery, and freight charges
- Receive packing lists and scan daily manifests
- Procure office and warehouse supplies
- Demonstrate product features and guide customers in making informed purchasing decisions
- Respond to customer inquiries and provide estimates and quotes
- Follow up on estimates and bids submitted to customers
- Offer product brochures and catalogs to customers
- Provide post-sales support to resolve any issues and maintain customer satisfaction
- Stay updated on product innovations and competitor offerings
- Process Return Goods and update the Returns Goods Queue
- Assist the Branch Manager with reporting and additional tasks as needed
- High School Diploma or equivalent
- Minimum 2 years of customer service experience
- Kitchen & Bath Design experience is a plus but not mandatory
- Friendly demeanor and positive attitude
- Self-motivated and able to work independently
- Strong computer skills, including Microsoft Office proficiency
- Willingness and ability to learn Eclipse software
- Detail-oriented with a focus on accuracy
- Capability to handle tasks with minimal supervision and meet tight deadlines
- Effective communication skills to interact with all levels of personnel, management, and customers
- Patience and professionalism when managing a busy workload
- Exceptional organizational skills
- Prioritization abilities to manage work efficiently
- Willingness to travel as required
- Medical (BCBS of Illinois-PPO-$500 deductible)
- Dental
- Vision
- Voluntary Term Life
- Medical & Dependent Care Flexible Spending accounts
- 401k
- Paid Time Off (PTO)
- Holidays-8 paid days
Connor Co. offers a competitive compensation package, including a salary and exceptional benefits. If you are a dedicated and passionate individual looking to join a company with a rich history, apply today. Your skills and experience will make a difference here.
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