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Security Specialist

2 months ago


Woodridge, Illinois, United States Target Full time
About Target

As a Fortune 50 company with over 400,000 team members worldwide, Target is a leading retailer in the United States. Our mission is to help all families discover the joy of everyday life by providing a unique and personalized shopping experience. We prioritize relationships, fuel growth opportunities, and succeed as one Target team.

About the Role

The Security Specialist role is a critical part of our Assets Protection team, responsible for keeping our guests, team members, and brand safe and secure. This role requires a unique blend of skills, including crisis response, safety, and crowd management, as well as the ability to utilize Target's video surveillance system and document cases using industry-standard case management systems.

Key Responsibilities
  • Support sales by welcoming and engaging guests and team members at the front of store and on the sales floor.
  • Lead a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store.
  • Respond to and accurately document security incidents.
  • Understand and leverage escalation tools for guest issues to provide a safe and secure environment for our team members and guests.
  • Conduct productive merchandise recoveries and provide apprehension support as needed, strictly adhering to AP policies and procedures.
  • Prevent theft and shortage at the front of store by performing receipt checks for exposed high-dollar merchandise.
  • Submit appropriate documentation in the system for all incidents following AP policy and procedures.
  • Understand and appropriately use the video system.
  • Train team members to apply merchandise protection and audit execution.
  • Teach and train team members on operational shortage focus area opportunities as directed by AP leadership.
  • Execute shortage action plans set by AP leadership to minimize shortage in focus areas.
  • Model working safely while maintaining a clean store for guests and team members.
  • Provide service and a shopping experience that meets the needs of the guest.
  • Demonstrate a culture of ethical conduct, safety, and compliance.
  • Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices.
Requirements
  • Must be at least 18 years of age or older.
  • High school diploma or equivalent.
  • Meet any state or local licensure and/or other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and other team members.
  • Learn and adapt to current technology needs.
  • Effective communication skills.
  • Work both independently and with a team.
  • Manage workload and prioritize tasks independently.
What We Offer

Target offers a competitive salary and benefits package, as well as opportunities for growth and development. We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about providing exceptional customer service and working in a fast-paced environment, we encourage you to apply for this exciting opportunity.