Foundational Solutions Specialist

3 weeks ago

Obetz, Ohio, United States Groundworks Full time
Discover a Career in Foundation Repair

Groundworks, the nation's leading foundation services company, is seeking a talented Foundational Solutions Specialist to join their team in Columbus, OH. This exciting opportunity offers a unique blend of sales and technical expertise, with a focus on providing exceptional customer service and support.

The Foundational Solutions Specialist plays a critical role in the customer journey, working closely with clients to identify and address their foundation repair needs. With a strong emphasis on building long-term relationships and delivering high-quality solutions, this position is ideal for individuals who are passionate about providing excellent customer service and have a keen eye for detail.

Why Choose Groundworks?

  • A competitive salary of $120,000, with opportunities for commission-based earnings
  • A comprehensive benefits package, including medical, dental, vision, and 401(k) with company match
  • Opportunities for professional growth and development, with advanced leadership training programs available
  • A collaborative and supportive work environment, with a strong focus on teamwork and camaraderie
  • The chance to be part of a dynamic and growing organization, with a commitment to innovation and excellence

Job Responsibilities:

  • Execute appointments scheduled with customers, providing personalized solutions and expert guidance
  • Travel to customers' homes based on assigned appointments, ensuring timely and efficient service delivery
  • Build long-term relationships with customers, fostering trust and loyalty through exceptional service and support
  • Recommend additional products and services to enhance or improve original installation, leveraging technical expertise and industry knowledge
  • Perform annual customer maintenance visits, examining work previously completed and identifying areas for improvement
  • Diagnose and fix any issues, using problem-solving skills and technical expertise to deliver effective solutions
  • Install additional products purchased by the customer as necessary, ensuring seamless integration and optimal performance
  • Adhere to safety regulations and procedures when carrying out responsibilities, prioritizing customer and employee safety above all else
  • Communicate the status of each job, submitting all necessary documentation to the Service Manager and customer as required

Requirements:

  • 1+ years of proven sales experience preferred, but not required
  • Construction/Home Improvement experience a plus
  • Proven customer relations experience a must
  • High school diploma or GED or equivalent experience
  • A valid, non-restrictive Driver's License is required

About Groundworks:

As the nation's largest privately held foundation services company, Groundworks is dedicated to providing innovative solutions and exceptional customer service. With over 5,000 employees across 61 locations, we're committed to helping homeowners protect and repair their most valuable asset – their home. Join our team today and discover a career that's built on excellence, integrity, and a passion for making a difference.

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