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Retail Department Coordinator

2 months ago

Staunton, Virginia, United States TJ Maxx Full time
About the Role

We are seeking a highly motivated and organized Retail Department Coordinator to join our team at TJ Maxx. As a key member of our store operations team, you will play a critical role in ensuring the smooth day-to-day operations of our store.

Key Responsibilities
  • Support store management in the execution of store-related administrative functions
  • Ensure an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store
  • Role model outstanding customer service and promote a culture of honesty and integrity
  • Take an active role in the hiring process and onboarding of new Associates
  • Perform daily cash office functions and maintain cash office standards
  • Support Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory, and requisition
  • Maintain proper Associate coverage in service areas for a positive customer experience
  • Support and respond to coverage needs throughout the store
  • Ensure store team executes tasks and activities according to store plan; prioritize as needed
  • Communicate accurately and effectively with management and Associates when setting and addressing priorities; provide progress updates
  • Provide and accept recognition and constructive feedback
  • Partner with Management on Associate training needs to increase effectiveness
  • Ensure adherence to all labor laws, policies, and procedures
  • Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store
  • Promote credit and loyalty programs
  • Support and participate in store shrink reduction goals and programs
  • Promote safety awareness and maintain a safe environment
Requirements
  • Able to work a flexible schedule, including nights and weekends
  • Outstanding communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience
What We Offer

We offer a competitive hourly rate, opportunities for career growth and development, and a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive and respectful work environment where all Associates feel valued and empowered to succeed.