Bakery Team Lead
3 weeks ago
Job Title: Bakery Team Lead
Job Type: Full-time
Salary: $65,000 - $80,000 per year
Nothing Bundt Franchising LLC is a leading bakery franchise offering high-quality cakes and exceptional customer service. We are seeking an experienced Bakery Team Lead to join our team.
Responsibilities:- Prioritize the guest experience, model superior guest engagement, and foster a positive work environment.
- Recruit, select, and train talent to execute responsibilities effectively and enable team members to thrive.
- Engage frequently with team members to gain insight into workload and progress, address any challenges, and course correct as needed.
- Develop team members through continuous coaching, follow-up, constructive feedback, quarterly reviews, and addressing performance issues in a timely manner.
- Facilitate the opening and closing of the bakery, including cash-drawer balancing and bank deposits.
- Manage special-order fulfillment via web and email for individual guests and corporate accounts, large orders, and deliveries.
- Create weekly sales productivity goals, cake production plans, team schedules, and adjust bakery coverage based on changing business trends.
- Set inventory par levels based on production demand and sales forecast, monitor stock levels, process supply orders, and conduct monthly inventory.
- High school diploma or GED; post-secondary education is a plus.
- 1-3 years of leadership experience managing teams, business operations, and guest experiences in retail, hospitality, or foodservice industries.
- Demonstrated success in hiring, developing teams, creating a superior service environment, and achieving financial objectives.
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