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Regional Director of Operations

2 months ago

Atlanta Georgia, United States Velociti Services Full time
Job Description

Job Title: Regional Director of Operations

Job Summary:

Velociti Services is seeking a highly skilled and experienced Regional Director of Operations to lead our Southeast Region. As a key member of our leadership team, you will be responsible for driving sales growth, improving operational efficiency, and ensuring exceptional customer service.

Key Responsibilities:

  • Develop and execute sales strategies to achieve revenue growth and expand our customer base.
  • Partner with Sales, Finance, and P&C leaders to maintain a holistic approach to managing all aspects of the team's performance.
  • Identify opportunities to increase services provided to customers and transition accounts to adjacent divisions.
  • Develop and maintain accurate sales forecasts and provide regular reports to the executive team on sales performance.
  • Administer and/or implement quality and performance systems, programs, processes, procedures, and plans throughout the organization.
  • Develop and maintain a good, professional working relationship with all customers and ensure an active client visitation program is maintained.
  • Prepare for and participate in weekly senior management meetings to discuss key business initiatives, compliance, financial updates, new business, and operational performance.
  • Generate and participate in monthly and quarterly performance reviews for the organization and for external clients.
  • Network with potential clients providing solutions to issues they have.
  • Help with developing proposals and pricing in response to customer RFPs.
  • Participate in sales and operational performance presentations to clients.
  • Read, analyze, and interpret financial reports and legal documents.
  • Maintain overall compliance culture with all safety, security, compliance, and quality standards and procedures.
  • Respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

Requirements:

  • Bachelor's Degree, MBA Degree is a plus.
  • Proven track record of the ability to grow a market (include growth success in resume).
  • 5 or more years of operational leadership and/or sales experience in a facilities service environment.
  • Experience working with Microsoft Office software applications, including Outlook, Excel, and Word.
  • Leadership skills which demonstrate the ability to inspire a decentralized team toward the common goal of delivering stellar service to customers and producing strong profits for the organization.
  • Demonstrated experience in the implementation of scalable processes and org structures.
  • Proven track record of consecutively exceeding sales objectives.
  • Working knowledge of human resources policies and procedures.
  • Willingness to embark on local and international travel, as needed.
  • Highly motivated and ability to be flexible in a team environment.
  • Works well under pressure and meets tight deadlines.
  • Accountability and dependability in all that you do.

Physical Requirements:

  • Applicants for this role must be able to:
  • Lift boxes and packages weighing up to 60 pounds.
  • Lift, bend, squat, and stretch to move boxes, parcels, and shipments.
  • Climb small to medium flights of stairs multiple times a day.
  • Standing for extended periods of time.
  • Working conditions may consist of extreme exposure to heat/cold weather conditions, involving both indoor and outdoor tasks.
  • Occasional exposure to hazardous environments and conditions might be experienced.

Equal Employment Opportunity:

Velociti Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.