Bartender
7 days ago
Job Summary
The Bartender is a key member of our team at Tavistock Restaurant Collection, responsible for delivering exceptional hospitality to our guests. As a Bartender, you will be the face of our establishment, providing genuine and personable connections with our guests from the initial greeting to their departure.
Key Responsibilities
- Maintain a high level of grooming and uniform standards to reflect the professionalism of our brand.
- Deliver memorable experiences to our guests by seeking to understand their needs and preferences.
- Contribute to the overall success of the restaurant by working effectively as part of a team.
- Communicate effectively with guests and team members to ensure seamless service.
- Determine guests' needs and make recommendations to enhance their dining experience.
- Presents our offerings in a way that showcases our best products and services.
- Prepare drink orders for guests and servers according to recipes in a timely manner.
- Execute beverage tray service and answer guest questions regarding food and beverage offerings.
- Adhere to all alcohol awareness procedures and handle guest complaints professionally.
- Process payments and handle cash accurately and professionally.
- Communicate with managers and hosts regarding table availability and key table updates.
- Follow up with guests to ensure great guest satisfaction and maintain a high level of cleanliness and sanitation.
- Demonstrate a professional and gracious demeanor at all times.
- Perform all opening, running, and closing duties accurately.
Requirements
- High School diploma or equivalent required; ability to communicate (speak, read, and write) in English.
- Previous hospitality experience preferred.
- Experience using a Point of Sale (POS) system.
- Must meet the local, legal minimum age requirement to serve alcoholic beverages.
- Coordination skills that allow proper pouring and carrying of several drinks and plates at the same time.
Competencies
- Adaptability & Flexibility – Adapts to changing business needs, conditions, and work responsibilities.
- Attention to Detail – Diligently attends to details and pursues quality in accomplishing tasks.
- Communication – Listens to others and communicates in an effective manner.
- Confidence – A matured and justified self-belief in one's ability to do the job.
- Customer Focus – Builds and maintains customer satisfaction with the services offered by Tavistock Restaurant Collection.
- Initiative – Recognizes situations that warrant initiative and moves forward without hesitation.
- Problem Solving – Resolves difficult or complicated challenges.
- Teamwork – Promotes cooperation and commitment within a team to achieve goals and deliverables.
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