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Customer Service Representative

2 months ago

Wilmington, Ohio, United States Listedbuy Full time

Position Title: Customer Service Representative (Retail Associate)

Company: Listedbuy

Position Overview: The primary duty of a Customer Service Representative at Listedbuy is to deliver exceptional service to every customer by adhering to our service excellence standards. This role involves ensuring the smooth and efficient operation of the store while maintaining integrity and compliance with all applicable laws and company policies.

Key Responsibilities:

  1. Customer Engagement: Provide a welcoming experience for all customers; greet them warmly and ensure the store is always ready to serve.
  2. Product Preparation: Prepare various products, ensuring quality and presentation meet company standards.
  3. Point of Sale Operations: Efficiently manage transactions, including cash handling and processing various payment methods.
  4. Inventory Management: Maintain well-stocked shelves and displays, ensuring proper product rotation and cleanliness.
  5. Security Awareness: Monitor store activities to prevent theft and ensure a safe shopping environment.
  6. Store Maintenance: Keep the store and surrounding areas clean and organized, ensuring all equipment is in good working order.

Minimum Qualifications:

  • Ability to communicate effectively in English.
  • Capability to operate store equipment and handle cash transactions accurately.
  • Physical ability to lift and move merchandise as needed.
  • Willingness to work in varying temperature conditions.

Note: This job description is not exhaustive and may be subject to change as necessary to meet the needs of the business.