Technical Support Professional

3 weeks ago


Cheyenne, Wyoming, United States Cal-chip Electronics Specialty Prod Full time
About the Opportunity

We are seeking a talented Technical Support Professional to join our team at CalChip Connect, Inc. in Warminster, PA.

The estimated salary for this position is $75,000 - $105,000 per year, depending on experience.

This role offers the opportunity to work with a variety of technologies and make a meaningful contribution to the company's success.

Key Responsibilities
  • Manage ticketing system and provide break-fix and deskside support to end users.
  • Maintain master inventory for hardware and software by employee and department.
  • Assemble and stay on top of all annual and one-time renewals, e.g. ISP, Website Host, Office 365, VOIP Phones, SSL Certificates, Antivirus, etc.
Qualifications
  • 5 or more years of experience in the IT industry, preferably related to technical support.
  • Strong problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Strong working knowledge of computer software and hardware for business applications.


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