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Sales Associate

2 months ago


Walnut Creek, California, United States Pet Food Express Full time
About Pet Food Express

Pet Food Express is a leading pet supply retailer that prides itself on providing exceptional customer service and expert advice to pet owners. Our team members are passionate about pets and are dedicated to helping customers find the best products for their furry friends.

Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and assisting with daily tasks such as restocking shelves and operating the cash register.

Responsibilities
  • Engage with customers to understand their pet care needs and provide personalized recommendations.
  • Assist customers with product inquiries and resolve any issues in a timely and professional manner.
  • Participate in daily training and educational programs to enhance product knowledge and sales skills.
  • Operate the cash register accurately and efficiently, handling customer transactions and processing payments.
  • Unload shipments and stock the store, including heavy lifting and bending.
  • Clean and maintain the store, including sweeping, mopping, and cleaning pet messes as needed.
Qualifications
  • We value potential over experience and are looking for individuals who are passionate about pets and customer service.
  • A warm and welcoming personality, with a genuine desire to provide excellent customer service to all customers.
  • Sales and/or pet experience is a plus, but not required.
  • Eagerness to learn and willingness to participate in daily educational activities.
  • Ability to work a flexible schedule, including weekends, evenings, and holidays.
  • Must be able to lift, move, and carry up to 50 pounds while using proper lifting techniques and following all safety rules.
  • Ability to climb and balance using a ladder and/or step stool.
  • Ability to continuously stand, walk, bend, stretch, and engage in repetitive motions throughout the shift.
Pet Food Express Perks
  • Grow with us: Many potential career paths and options for advancement within the company.
  • Continued Learning: A focus on your development and leadership training, with investment in your pet and product knowledge.
  • Generous in-store employee discount that extends to your family.
  • Be Healthy: PT employees have access to health care tools and services through New Benefits. FT employees are eligible for Health coverage, FSA options, dental, and vision insurance.
  • Plan for the future: 401k with employer match.
  • Get Rewarded: Employee referral bonuses.
  • Bring your well-behaved pet to work.
  • Opportunities to make an impact in the community through the Pet Food Express Pet Fair, in-store fundraisers, and adoption events benefiting local rescue and shelter partners.

The salary range for this position is expected to be $18.70 per hour. Pet Food Express determines starting salary based on many factors, including local market rate, the qualified pool of candidates, internal compensation practices, a candidate's actual skills and experience, and budget constraints.

Pet Food Express is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, sexual orientation, gender identity, or any other characteristics protected by applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees.