Information Protection Manager

3 weeks ago


New York, New York, United States Crisis Text Line Full time

Crisis Text Line is committed to creating a diverse environment and is proud to be an equal opportunity employer. We value innovation and empathy in our mission to promote mental well-being for people worldwide.

About the Role

The Head of Security will lead our security strategy, collaborating with cross-functional teams to ensure the safety and integrity of our operations, software, and data. This critical role requires expertise in cybersecurity trends, threat analysis, and mitigation strategies.

Key Responsibilities
  • Develop and implement a comprehensive security program to safeguard corporate assets, infrastructure, and data.
  • Lead a team of security professionals, including hiring, training, mentoring, and evaluating staff.
  • Establish and enforce security policies, standards, and guidelines for IT systems.
  • Conduct risk assessments to identify security vulnerabilities and threats, and prioritize mitigation efforts.
  • Develop incident response plans, including strategies for communication, investigation, and resolution.
Qualifications
  • Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field or equivalent work experience.
  • 10+ years of experience in information security, including at least 5 years in a leadership role.
  • Direct experience at companies shipping software platforms to customers.
  • Proven experience in developing and implementing security strategies.
  • In-depth knowledge of cybersecurity trends, threats, and mitigation strategies.
  • Excellent leadership, communication, and organizational skills.
  • Experience with security technologies and cloud security solutions.
  • Experience in organizations which need to comply with SOC2, HIPAA, and GDPR etc.
Compensation and Benefits

Crisis Text Line offers a competitive salary range of $198,440 - $268,310 per year, depending on location, qualifications, and prior experience. The starting salary will vary by location. Benefits include:

  • 20 paid holidays, including federal holidays and holiday break from Dec 24 through January 1.
  • Flexible paid time off, including 15 vacation days, 3 personal days, and 7 sick days.
  • Medical, dental, and vision benefits for the staff member and family at no cost to the employee.
  • 403B retirement plan: 3% contribution by Crisis Text Line to support building financial wellness.
  • 12 weeks paid parental leave after 6 months of employment.
  • Student loan repayment after 2 years of continuous full-time service.
  • Family support through a virtual childcare platform.
  • Stipends/Allowances for mental health, internet service, professional development, wellness, and home office setup.


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