Client Relations Specialist

3 hours ago


Englewood, New Jersey, United States Alfa Dental Support, Inc. Full time
Job Title: Client Relations Representative

We are seeking a highly skilled and customer-focused Client Relations Representative to join our team at Alfa Dental Support, Inc.

Job Summary

The Client Relations Representative will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded. This role requires strong communication and organizational skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities
  • Respond to client inquiries in a timely and professional manner
  • Schedule appointments and manage client schedules
  • Proactively contact clients to schedule appointments and ensure timely care
  • Maintain accurate records and update client information in our system
  • Provide exceptional customer service and ensure every client interaction is positive and professional
  • Support the dental team with various administrative tasks as needed
Requirements
  • Excellent communication and organizational skills
  • Experience in customer service or a call center role
  • Strong attention to detail and ability to multitask
  • Proficiency in using office and scheduling software
What We Offer
  • Competitive salary based on experience and qualifications
  • Health, dental, and vision insurance packages
  • Paid time off (PTO)
  • 401(k) with company match
  • Discounted orthodontic care for you and your family
  • Ample growth and advancement opportunities

We are committed to providing a supportive and dynamic work environment that allows our team members to grow and succeed. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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