Service Experience Professional
3 weeks ago
Responsibilities:
- Provide information and resolve issues related to plans, products, procedures, and systems
- Create a positive customer experience through effective communication and problem-solving skills
- Rise to the challenge of handling complex situations with empathy and professionalism
- Maintain confidentiality and adhere to all relevant policies and procedures
Requirements:
- High School Diploma, G.E.D. or equivalent experience
- Experience in a production environment
- Customer Service experiences in a transaction-based environment preferred
- Strong communication and problem-solving skills
- Empathy towards customers' needs and concerns
- Strong computer navigation and typing skills
Compensation: The estimated salary for this role is $22.50 - $31.30 per hour, based on experience and location in the EST time zone area. In addition to your compensation, you will enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) retirement savings plan, an Employee Stock Purchase Plan, and paid time off.
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