Master Scheduler Professional

6 days ago


Houston, Texas, United States Houston Methodist Full time
Job Overview

We are seeking a highly skilled and experienced Master Scheduler Professional to join our team at Houston Methodist. This role is responsible for providing exceptional patient access to care and treatment through appointment-based availability of healthcare services.

Key Responsibilities
  • Schedule patients for complex services such as surgery, special procedures, and ensure quality patient surgical and/or ancillary services scheduling by acting as a liaison between patient, facility, and providers.
  • Communicate with departments throughout the facility when barriers to the current schedule present, and serve as a resource and trainer for less experienced and new staff.
  • Provide pre-registration services, obtain valid and compliant orders, and schedule patients based on the physician order and according to department criteria.
Requirements
  • Four years of experience in a medical setting or call center environment, including two years of medical scheduling experience.
  • Demonstrates excellent communication and problem-solving skills, with the ability to multi-task and remain calm in stressful situations.
  • Possesses strong training, leadership, and mentoring skills, with a focus on continual development and learning beyond baseline competencies.
Benefits
  • Competitive salary range: $62,000 - $82,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • The opportunity to work in a fast-paced and dynamic environment with a team of dedicated professionals who share your passion for delivering exceptional patient care.


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