Cloud Infrastructure Engineer

2 days ago


Raleigh, North Carolina, United States VAST Data Full time
Job Description
We are seeking an experienced Customer Support Engineer to join our team at VAST Data. In this role, you will be responsible for providing technical support and solutions to customers via phone, email, or in-person. You will work closely with cross-functional teams to resolve complex technical issues and develop and deliver training programs to ensure customer success.

About the Role
This is a full-time position that requires a strong background in Linux systems administration and networking fundamentals. The ideal candidate will have excellent communication and problem-solving skills and be able to work effectively in a fast-paced environment. We offer a competitive salary and comprehensive benefits package, including medical, dental, and vision insurance, as well as generous paid time off and holidays.

Responsibilities:
* Provide technical support and solutions to customers via phone, email, or in-person
* Collaborate with cross-functional teams to resolve complex technical issues
* Develop and deliver training programs to ensure customer success

Requirements:
* 5+ years of experience in customer-facing roles with a focus on technical support
* Excellent communication and problem-solving skills
* Strong knowledge of Linux systems administration and networking fundamentals

How to Apply
If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences, please submit your application.

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