Service Technician
1 month ago
FS-Curtis is seeking a skilled Service Technician to provide preventative maintenance and repair to compressor customers in a timely and professional manner. The ideal candidate will ensure total customer satisfaction and the integrity of the company and its products.
Key Responsibilities- Execute airend rebuilds with accuracy and efficiency
- Troubleshoot, overhaul, repair, and test compressors, blowers, vacuum pumps, and other industrial products
- Balance rotor assemblies to specifications
- Perform mechanical work on compressors, related products, building equipment, and equipment
- Provide professional troubleshooting and technical services in person or over the phone
- Provide a high level of customer service in response to customer needs and satisfy their expectations
- Promote and practice proper safety procedures and the correct use of personal protective equipment at all times
- Maintain a high level of quality control
- Ensure all service equipment and tools are in good working order, clean, and properly repaired, including proper tooling and equipment calibration
- Prepare and provide various reports as directed, including but not limited to maintaining accurate records on airend rebuild, equipment, and preventative maintenance programs
- Complete customer work order forms and other job-related paperwork timely and accurately
- Train and assist other Service Technicians
- Maintain cleanliness of shop
- Optimize sales potential with customers
- Perform other related duties as assigned by management
- Must be friendly, courteous, service-oriented, flexible, and enjoy working with a variety of staff
- Must be detail-oriented and work effectively under pressure while meeting all applicable deadlines
- Must have a firm commitment to excellence and high standards
- Strong communications skills, including the ability to listen attentively and communicate information clearly and effectively
- Detail-oriented, organized, self-motivated, resourceful, and adaptable; able to work independently within a team-focused environment
- Strong understanding of how to create highly satisfied customers
- Ability to follow established policies and procedures with a safety-first attitude
- Good reading, comprehension, technical aptitude, analytical skills, and basic computer knowledge
- Demonstrated problem-solving and process analysis skills
- Good judgment skills with the ability to make timely and sound decisions
- Good hand-eye coordination, excellent manual dexterity, able to work with small, detailed objects
- Experience using mechanic tools, basic hand tools, pipe installation tools, and equipment maintenance knowledge
- Proficient in using measuring devices such as micrometers, calipers, and dial indicators; understanding of clearances and tolerances
- Knowledge of air compressor or other pneumatic mechanical equipment preferred
- Basic electrical knowledge preferred
- Must maintain valid Transportation Worker Identification Credentials (TWIC)
- Willingness to obtain and maintain necessary certifications required to operate equipment as directed by federal, state, and/or local ordinances
- Willingness to work hours outside of the standard schedule as needed, with appropriate notice when possible
- Working knowledge of Microsoft Office 365 software
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