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Sales Associate III

2 months ago

Syracuse, New York, United States Tapestry Full time
Job Title: Sales Associate III

Join the Tapestry team as a Sales Associate III and be part of a global house of brands committed to innovation and inclusivity. As a Sales Associate, you will play a vital role in delivering exceptional customer experiences and driving sales results.

Key Responsibilities:
  • Provide personalized service to customers, building strong relationships and ensuring a positive shopping experience.
  • Drive sales results through effective sales strategies, clienteling, and product knowledge.
  • Maintain a clean and organized sales floor, adhering to Coach standards and visual merchandising expectations.
  • Process customer transactions efficiently, including purchases, returns, and exchanges.
  • Support store inventory processes, including processing shipments, stocking shelves, and maintaining organizational standards.
Requirements:
  • 1-3 years of previous sales experience, preferably in a luxury retail service environment.
  • Current knowledge of fashion trends and competition in the marketplace.
  • High school diploma or equivalent; college degree preferred.
  • Knowledge of cash register systems, basic computer skills, and ability to use iPad/laptop, Mobile POS, and Internet.
  • Ability to execute at a fast pace, communicate effectively with customers and team, and lift up to 25 pounds.
  • Flexibility to work a variety of shifts, including nights, weekends, and holidays.
Competencies:
  • Drive for Results: Consistently meets or exceeds sales targets and strives for excellence in customer service.
  • Customer Focus: Prioritizes customer needs, builds strong relationships, and ensures a positive shopping experience.
  • Interpersonal Savvy: Effectively communicates with customers, team members, and management, building trust and respect.
  • Learning on the Fly: Adapts quickly to new situations, products, and processes, seeking feedback and continuous improvement.

Tapestry, Inc. is an equal opportunity and affirmative action employer, committed to diversity and inclusion. We pride ourselves on hiring and developing the best people, and all employment decisions are based on qualifications and requirements of the position.