Hospitality Service Representative
3 weeks ago
Be Part of Our Growing Team:
Village Green is seeking a dynamic and experienced Hospitality Service Representative to join our team
This is an exciting opportunity to work for a leading provider of luxury property management services in Chicago's vibrant West Loop neighborhood.
As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that every resident feels welcome and valued.
Responsibilities:
- Welcome residents and guests in a friendly and professional manner
- Communicate with residents through various channels, including social media and resident newsletters
- Provide recommendations on community attractions and local amenities
- Participate in event marketing and promotions
- Manage the front desk and lobby area, ensuring it remains clean and organized
- Prepare incident reports and documentation
- Adhere to fair housing policies
- Maintain confidentiality of sensitive information
Requirements:
- Minimum one year of college, with a focus on hospitality or a related field
- Excellent communication and interpersonal skills
- Ability to work a flexible schedule, including evenings and weekends
- Organizational and time management skills
- Ability to maintain confidentiality and handle sensitive information
Estimated Salary: $18-$20/hour plus bonus
Village Green offers a comprehensive benefits package, including 401K, medical, dental, vision, and a bonus program.
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