Pharmacy Technician

As a Pharmacy Technician at Walgreens, you will play a vital role in providing exceptional customer service and supporting the pharmacy team in delivering high-quality patient care. Our pharmacy technicians are the face of our pharmacy, interacting with customers and developing strong relationships with our patients.

We are committed to investing in our pharmacy technicians, providing them with the tools and support they need to grow their careers and reach their goals. Our pharmacy technician training program is recognized by the American Society of Health-System Pharmacists (ASHP) and the Department of Labor, and it provides a nationally recognized, portable credential that will help you advance your career.

• Assist pharmacists in the practice of pharmacy, under direct supervision, in accordance with state and federal regulations.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Model and deliver a distinctive and delightful customer experience, engaging customers and patients by greeting them and offering assistance with products and services.
• Resolve customer issues and answer questions to ensure a positive customer experience.
• Develop strong relationships with most valuable customers.
• Perform duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager, including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, and filling prescriptions by retrieving, counting, and pouring pharmaceutical drugs.
• Assist pharmacists in scheduling and maintaining work flow.
• Report, immediately, prescription errors to pharmacist on duty and adhere to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
• Strictly adhere to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
• Register all related sales on assigned cash register, collect and handle cash as required, and take customers to OTC aisle when possible to assist in locating products.
• Process (correct) manual claims for third-party program prescription services in a timely and efficient manner, and perform other clerical duties as assigned by the Pharmacy Manager.
• Assist and support Pharmacy Department on inventory management activities, such as ordering, unpacking, checking, and storing shipment of pharmaceuticals.
• Maintain knowledge of Company asset protection techniques and file claims for warehouse overages, shortages, order errors, or damaged goods involving Rx drugs.
• May assist pharmacist in administering clinical services, including the collection and proper labeling of blood/urine samples from patients and other clinical services as required.
• Assist Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other healthcare providers.
• Assist with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat, and orderly in condition and appearance.

• Must be fluent in reading, writing, and speaking English.
• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.
• Prefer good math skills to fill prescriptions accurately, including counting, measuring, and weighing medications.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• Prefer PTCB certification.

Walgreens offers a competitive compensation package, including a salary, benefits, and opportunities for advancement. We are an equal opportunity employer and welcome applications from qualified candidates with arrest and conviction records.