Garden and Home Center Operations Manager
5 days ago
We are seeking an experienced Retail Team Lead to support the execution of our operational strategy at Stein Garden Centers, Inc. in Kimberly, WI.
The estimated annual salary for this role is $55,000-$65,000 based on industry standards and the location.
Main Responsibilities:
- Support the Store Manager in attaining optimal financial performance through exceptional customer service and store operations.
- Develop a complete understanding of the store's financial goals, budget, and company initiatives to ensure alignment with the company's vision and mission.
- Effectively monitor daily store performance, regularly review key performance indicators, and collaborate with the Store Manager to achieve business objectives.
- Ensure store processes such as inventory receiving, associate scheduling, customer service, and lead process improvements are executed efficiently.
- Foster a culture of open communication with all staff to promote positive morale, upward flow of creative ideas, and effective conflict resolution.
- Meet all compliance and regulatory obligations, including hiring, benefit administration, workers' compensation, labor laws, and reporting.
- Develop and maintain a safe customer and associate environment by leading safety and security teams and related initiatives.
Requirements:
- Bachelor's Degree or minimum 2 years related experience. Supervisory experience preferred but not required.
- General knowledge of key retail metrics, consumer and product trends.
- Strong interpersonal and relationship building skills to develop sound partnerships with store personnel, vendors, buyers, and corporate leadership.
- Sound computer proficiency (Microsoft Office, Inventory and POS software).
- Ability to influence others through fact-based analytical skills and experience leading others to obtain results.
- Demonstrated ability to appropriately lead and develop associates—provide coaching to store associates.
- Ability to manage the entire property and multiple projects efficiently with excellent organization skills while generating a superior customer experience.
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