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Senior Systems Architect

2 months ago

Mountain View, California, United States Otter Full time
About the Role

We are seeking a highly skilled Senior Systems Engineer to lead our cloud-native IT infrastructure team. As a key member of our team, you will be responsible for building and monitoring our cloud infrastructure, identifying and mitigating weaknesses, and streamlining user onboarding and offboarding processes.

Key Responsibilities
  • Design and implement cloud-native IT infrastructure solutions
  • Proactively identify and mitigate weaknesses in our systems
  • Administer core IT tools, including IDP, Google Workspace, MDM, JAMF, and security tools
  • Automate tasks through scripts and workflows
  • Provide escalation support for IT issues, both in-person and remotely
  • Troubleshoot A/V and network issues
Requirements
  • Bachelor's degree in Computer Science or related field
  • 4+ years of system administration experience with SaaS tools and cloud infrastructure
  • Proficient with CLI tools and scripting languages (Shell, Python, Terraform)
  • Advanced knowledge of OS X, MDM, endpoint security, system logging, computer networking, and identity access management systems
  • Familiarity with Git and public cloud infrastructure (preferably AWS)
  • Experience in enterprise security and SaaS product security
  • Strong communication and project management skills
  • Familiarity with compliance frameworks like SOC 2 or HIPAA
About Otter.ai

We are a leading tool for meeting transcription, summarization, and collaboration. Our mission is to make conversations more valuable. We use artificial intelligence to generate real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings.

We are an equal opportunity employer and proudly celebrate diversity and inclusivity. We are committed to making conversations more valuable for everyone.