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Retail Guitar Repair Tech
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Gilroy, United States Guitar Center Full timePay Rate: $16.00/hr - $29.04/hr plus commission depending on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in...
Guitar Repair Specialist
2 months ago
Compensation Structure:
$16.00/hr - $29.04/hr plus performance-based incentives contingent on experience and qualifications. The compensation details provided may not reflect the actual earnings potential, which is influenced by individual experience, education, and various other factors. The listed pay ranges comply with state-specific regulations and may vary in different locations.
Why Choose Guitar Center? Here are some of the benefits we offer:
For our employees who are passionate about music, we provide a unique opportunity for gig leave—take time off to share your musical talents and return to your position after your performances. Guitar Center offers comprehensive benefits, including Medical, Dental, Vision, 401K with company matching, mental health support, paid sick/holiday/vacation time, employee discount programs, and tuition reimbursement options.
POSITION SUMMARY:
At Guitar Center, we celebrate creativity and music by empowering our team to discover their unique sound.
Our mission is to cultivate and support lifelong musicians, making a positive impact by allowing both musicians and non-musicians to experience the joy of music creation.
We are committed to fostering inclusive environments that prioritize customer satisfaction while fulfilling our mission.As a Guitar Repair Specialist, you will perform maintenance and repair services on customer-owned instruments and assist in the upkeep of specific store inventory, consistently enhancing the business through exceptional customer service and quality craftsmanship.
Key attributes that contribute to the success of our Repair Specialists include:Customer-Centric Approach:
Possesses a solid understanding of customer service principles and is dedicated to delivering an outstanding customer experience. Able to connect with customers in a meaningful manner. Approachable, genuine, knowledgeable, encouraging, passionate, and committed to assisting customers. Capable of addressing customer service challenges effectively.
Proactive Mindset:
Identifies opportunities and challenges, following through on tasks to capitalize on or resolve them. Quick learner who takes initiative without needing direction. Committed to developing knowledge and skills in product offerings, store operations, sales, and leadership.
Sales Acumen:
Engages in the GC certification program to gain foundational knowledge of products and sales techniques.
Training Skills:
Effectively instructs learners and communicates information and techniques for retention.
As a Guitar Repair Specialist, your responsibilities will include:
Engaging with customers to ensure a positive experience, servicing customer-owned instruments with high craftsmanship standards, maintaining store-owned equipment as required, and completing warranty repair tasks as needed. Additional responsibilities may be assigned.
Requirements:
Proficient understanding of guitar repair techniques.
Preferred Qualifications:
Basic product knowledge of Guitar Center offerings.
Guitar Center is an Equal Opportunity Employer, providing fair and equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status as mandated by Federal, State, or local laws.
If you are a qualified individual with a disability or a disabled veteran and require assistance in accessing our website, you may request reasonable accommodations to express interest in a specific position.
