Quality Assurance Specialist
4 weeks ago
Food Lion is seeking a Quality Assurance Specialist to maintain high standards of quality and safety in our retail operations. The successful candidate will be responsible for ensuring that our stores meet the highest standards of cleanliness, safety, and product quality.
Key Responsibilities
- Conduct regular inspections of stores to ensure compliance with company standards and regulations
- Investigate and resolve customer complaints related to product quality and safety
- Collaborate with store managers and associates to implement quality control measures and improve processes
- Develop and maintain training programs for associates on quality and safety procedures
- Monitor and report on quality and safety metrics to senior management
Requirements
- High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong analytical and problem-solving skills
- Ability to lift up to 25 pounds and stand for long periods
What We Offer
Food Lion is an equal opportunity employer and offers a competitive salary and benefits package to its associates. We are committed to providing a safe and inclusive work environment for all employees.
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