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Seasonal Sales Associate

2 months ago

Grapevine, Texas, United States Tapestry Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Tapestry. As a Sales Associate, you will be responsible for delivering exceptional customer service, driving sales, and contributing to a positive and inclusive store environment.

Key Responsibilities
  • Client & Service Expert: Achieve individual sales goals, develop strong product knowledge, and ensure exemplary customer service by delivering the ultimate brand experience.
  • Leadership Presence: Partner with Store Manager and Assistant Manager to elevate selling culture, initiate business-driving events, and achieve personal sales goals.
  • Building Brand Equity: Understand and communicate the brand aesthetic, philosophy, and lifestyle to the sales team and customers, build strong relationships with clients, and adhere to company policies and procedures.
  • Operational Excellence: Perform and supervise store opening and closing procedures, including counting register funds, completing bank deposits, opening and closing registers, and securing the facility.
Requirements
  • Strong Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Proven Ability: Proven ability to contribute to an elevated selling culture, with a strong sense of personal style and a passion for delivering exceptional customer service.
  • Physical Requirements: Available to work store schedule, including evenings and weekends, with the ability to stand for extended periods, safely lift boxes up to 50 pounds, and climb ladders.
Competencies
  • Courage: Provides current, direct, complete, and actionable positive and corrective feedback to others, faces up to people problems quickly and directly, and is not afraid to take negative action when necessary.
  • Creativity: Comes up with a lot of new and unique ideas, easily makes connections among previously unrelated notions, and tends to be seen as original and value-added in brainstorming settings.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers, gets first-hand customer information, and uses it for improvements in products and services.
  • Dealing with Ambiguity: Can effectively cope with change, shift gears comfortably, and decide and act without having the total picture.
  • Drive for Results: Can be counted on to exceed goals successfully, is constantly and consistently one of the top performers, and is bottom-line oriented.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization, builds appropriate rapport, and uses diplomacy and tact.
  • Learning on the Fly: Learns quickly when facing new problems, is a relentless and versatile learner, open to change, and analyzes both successes and failures for clues to improvement.