Pet Care Specialist

3 weeks ago


Southfield, Michigan, United States Orchard Lake Pet Resort Full time
Job Summary

We are seeking a highly motivated and compassionate Pet Care Associate to join our team at Orchard Lake Pet Resort. As a key member of our staff, you will be responsible for providing exceptional animal care services, ensuring the safety and well-being of our furry guests, and delivering outstanding customer service to our clients.

Responsibilities
  • Provide professional animal care services, including feeding, walking, and exercising pets, as well as administering medications as needed.
  • Ensure the cleanliness and safety of our facilities, including animal rooms, kennels, and common areas.
  • Provide exceptional customer service, answering phone calls, scheduling appointments, and handling client transactions.
  • Assist with basic animal health and grooming services, including bathing, nail trimming, and brushing teeth.
  • Maintain the resort's facilities and equipment, including sweeping, mopping, laundry, and yard work.
  • Collaborate with other staff members to ensure seamless operations and exceptional guest experiences.
Requirements
  • Ability to lift up to 50 pounds and team lift up to 150 pounds.
  • Ability to withstand prolonged exposure to water and soaps.
  • Ability to stand for extended periods of time.
  • Ability to fully communicate in English.
  • Ability to withstand prolonged exposure to dog and cat hair and allergens.
  • Must be able to frequently walk, stoop, kneel, crouch, bend, lift, reach, and handle heavy equipment.
  • Ability to carry out instructions furnished in written, oral, or diagram form.
  • Ability to use basic computer functions and program utilized by the pet resort.
  • Must be able to work most weekends and on/around major holidays during busy times.
  • Must be at least 18 years of age.
About Us

Orchard Lake Pet Resort is a small, privately owned facility that has been in business almost 30 years. We offer Boarding, Daycare, and a variety of Grooming services for Dogs. Our goal is to provide the exceptional care our customers expect, along with the personal love and attention that pets deserve.


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