Retail Sales Associate

3 weeks ago


Tustin, California, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Sales Floor Associate at Marshalls. As a Sales Floor Associate, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide exceptional customer service, engaging with customers and embodying customer experience principles
  • Maintain a clean and organized store environment, adhering to all operational and merchandise standards
  • Process customer purchases and returns accurately, counting change back to customers according to established procedures
  • Promote credit and loyalty programs to customers
  • Initiate and participate in store recovery as needed, maintaining all organizational, cleanliness, and recovery standards
  • Support and participate in store shrink reduction goals and programs
  • Participate in safety awareness and maintain a safe environment
Requirements
  • Excellent customer service skills
  • Ability to work a flexible schedule to support business needs
  • Strong communication and organizational skills with attention to detail
  • Capable of multi-tasking and responding to changes in direction or unexpected situations
  • Able to lift heavy objects with or without reasonable accommodation
Benefits

Marshalls offers a competitive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more. Eligible associates may also receive 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.

This position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by relevant skills, qualifications, and experience.

Marshalls is an equal opportunity employer and welcomes applicants from diverse backgrounds. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.



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