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Housekeeping Attendant

2 months ago

Red Wing, Minnesota, United States Red Wing Shoe Company Inc Full time

Job Summary:

The Red Wing Shoe Company Inc. is seeking a highly skilled and detail-oriented Housekeeping Attendant to join our team at the St. James Hotel. As a Housekeeping Attendant, you will be responsible for maintaining the highest standards of cleanliness and presentation in our guest rooms and public areas.

Key Responsibilities:

  • Cleaning and Maintenance: Clean guest rooms and public areas, including windows, doors, walls, floors, closets, fixtures, bathrooms, and furniture, following standard operating procedures.
  • Cart and Supply Management: Maintain cleaning cart and supplies.
  • Amenity Replenishment: Replenish guest rooms and baths with amenities, supplies, and linens.
  • Repair and Maintenance: Inspect rooms for repairs or fixtures that are not working properly; replace batteries, light bulbs, etc. Report repair requests to the supervisor or maintenance department.
  • Waste Removal: Remove trash, dirty linens, and room service items.
  • Floor Care: Vacuum carpets and perform floor care duties.
  • Guest Service: Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
  • Guest Requests: Respond to guest requests in a timely, friendly, and efficient manner.
  • Rotation Cleaning: Perform rotation cleaning duties (e.g., steam clean carpets, spring cleaning, super cleaning, etc.) as required.

Additional Responsibilities:

  • Quality Service: Maintain quality service by establishing, following, and enforcing organization quality system standards.
  • Other Duties: Complete other duties as assigned from time to time by your manager.

Requirements:

  • Experience: Six to twelve months of related experience/training.
  • Communication: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.