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Housekeeping Ambassador

2 months ago

Atlanta, Georgia, United States Kimpton Hotel Full time
{"title": "Housekeeping Ambassador", "content": "Be the Face of Cleanliness and Service

We're looking for a Housekeeping Ambassador to join our team at the Kimpton Shane Hotel. As a key member of our housekeeping team, you'll be responsible for maintaining the cleanliness and appearance of our hotel, while providing exceptional service to our guests.

Key Responsibilities:
  • Ensure the lobby, hallways, public areas, and exterior spaces are kept clean and tidy.
  • Clean and set up meeting rooms according to function sheets.
  • Deep clean areas, including shampooing rooms and public spaces, as assigned.
  • Set up and maintain complimentary hotel lobby functions, including morning coffee service and nightly concierge events.
  • Deliver housekeeping items to guest rooms upon request from the front desk.
  • Respond to guest requests in a friendly and timely manner.
What We're Looking For:
  • High School Diploma or equivalent.
  • 1 year of experience in customer service or a similar role.
  • Previous housekeeping experience is a plus.
  • Passion for customer service and good verbal communication skills.
  • Basic writing skills.
  • Flexible schedule, able to work nights, weekends, and holidays when needed.

We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional service and maintaining a clean and welcoming environment, we'd love to hear from you."}