Housekeeping Cleaner

2 weeks ago

Green Cove Springs Florida, United States Omni Hotels & Resorts Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Housekeeping Cleaner to join our team at Omni Hotels & Resorts. As a Housekeeping Cleaner, you will be responsible for maintaining the cleanliness and organization of our public areas, including public and associate restrooms, lobbies, and executive offices.

Responsibilities:

  • Clean and maintain the cleanliness of locker-rooms, including steam rooms, showers, saunas, toilets, lockers, sinks, floors, carpets, mirrors, and countertops.
  • Clean and maintain the fitness center and tennis pro shop, including exercise equipment, floors, mirrors, countertops, and pool deck area.
  • Clean all areas of facilities, keeping a tidy workspace, while engaging with guests and members.
  • Maintain a positive and effective operation and engage with each member on a personal basis.
  • Keep gym and storage room orderly and clean.
  • Keep Supervisor apprised of re-ordering needs.
  • Clean Fitness machines as needed.
  • Re-stock towels as needed.
  • Maintain cleanliness of locker-rooms, fitness center, tennis pro-shop, and pool deck area.
  • Maintain inventory of cleaning supplies.
  • Daily use of time clock.
  • Work with other front desk staff to maintain a working schedule.
  • Work holidays and events and special programs as scheduled.
  • Proper handling of keys with access to Health and Fitness Center and Tennis Pro Shop.
  • Ability to work early mornings and evenings.

Hotel Specific Functions:

  • Maintain standards of guest services and consistent positive guest experience as documented by J.D. Power and AAA Ratings.
  • Have a thorough understanding of Omni Hotels culture, rules, and regulations.
  • Answer phones using the proper "Moments of Service" scenario.
  • Provide guests with cheerful, personable, efficient service.
  • Responsible for a clean and professional appearance of uniforms.
  • Fully understand and implement "Moments of Service" and "Power of Engagement."
  • Interact with every guest using Omni Standards.
  • Knowledgeable about all hotel amenities and property specifics.
  • Actively participate in the assurance of the safety of all guests.
  • Treat everyone, supervisors, staff and guests with courtesy and respect always.

Qualifications:

  • Excellent customer service skills.
  • Must be able to move up to 50 pounds.
  • Must be able to see, hear and communicate.
  • Must be able to stand for extended periods of time and walk long distances.
  • Enthusiastic, willing to learn, outgoing, friendly & professional.
  • First Aid/CPR/AED certified.

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