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Host/Hostess - Dining Room

2 months ago


Chicago, Illinois, United States Compass Group USA Full time
Job Summary

As a Host/Hostess with Compass Group USA, you will play a vital role in ensuring a seamless dining experience for our guests. Your exceptional communication skills and warm demeanor will make a lasting impression on our patrons.

Key Responsibilities:
  • Guest Seating and Service: Promptly and warmly greet and direct guests to their tables based on availability or desired seating arrangements.
  • Customer Service: Handle customer service situations as they arise, providing a high level of sensitivity and confidentiality regarding personal or medical information.
  • Team Supervision: Supervise the activities of food-service associates in the dining room to ensure proper customer service, food handling, and sanitation procedures are followed.
  • Training and Development: Help train new food-service team members and assist with service, including occasional bussing and food service, while maintaining safe food handling and sanitation standards.
  • Emergency Procedures: Demonstrate knowledge of emergency safety procedures and help evacuate guests to safety in the event of fire or other emergency.
Requirements:
  • Excellent Communication Skills: Possess exceptional communication skills, get along well with others, demonstrate flexibility, and patience.
  • Teamwork: Work collaboratively with staff of other departments to perform job duties and during special events or functions.
  • Adaptability: Be able to adapt to changing situations and priorities in a fast-paced environment.
What We Offer:
  • Competitive Wages: Earn a competitive wage and enjoy benefits such as Instapay (early access to your wages) and high-interest savings through the EVEN app.
  • Opportunities for Growth: Develop your skills and advance your career in a dynamic and supportive work environment.