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Medical Call Center Agent

1 week ago

Walnut Creek, California, United States BASS Medical Group Full time
Job Description

The Clinical Support Specialist will work as part of a dynamic team at BASS Medical Group, providing expert support to patients and staff via phone calls. This full-time position requires a flexible and friendly individual with excellent communication skills.

About the Job

This role involves answering multiple phone lines, scheduling appointments, and verifying patient information. You will also be responsible for preparing E-Charts, processing patient registrations, and handling administrative tasks.

Responsibilities
  • Provide exceptional customer service over the phone
  • Schedule appointments and verify patient information
  • Process patient registrations and send new patient packets
  • Prepare E-Charts and perform administrative tasks
Requirements

We require:

  • A high school diploma or equivalent
  • Previous experience in a fast-paced medical environment
  • Strong communication and organizational skills