Customer Relationship Ambassador

7 days ago


Bradenton, Florida, United States Darla Pettaway - State Farm Agent Full time
Job Summary

The Front Desk Support Team Member is an integral part of our team at Darla Pettaway - State Farm Agent, responsible for providing exceptional customer service, managing customer relationships, and resolving any issues that may arise.

Key Responsibilities
  • Manage customer relationships by responding to inquiries, resolving issues, and escalating concerns when necessary.
  • Collaborate with other team members to ensure seamless customer service and efficient issue resolution.
  • Provide training and guidance to new team members to ensure consistency in customer service standards.
Requirements
  • Strong communication and interpersonal skills to build trust and rapport with clients.
  • Ability to work independently and as part of a team to achieve common goals.
  • Proactive problem-solving skills to resolve customer issues efficiently.
  • Commitment to delivering exceptional customer service and exceeding client expectations.
Benefits
  • Competitive hourly pay rate: $18-$22 per hour.
  • Bonus structure based on performance and sales targets.
  • Paid time off (vacation and personal/sick days).
  • Health benefits package.
  • Opportunities for career advancement and professional development.
Estimated Salary:$38,000 - $52,000 per year.

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