Facilities Operations Manager
3 weeks ago
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets. Our company is committed to delivering quality living experiences for our residents and building meaningful connections with our communities.
About the Role:
The Facilities Operations Manager will oversee the direction and management of maintenance technicians and roads and grounds crew at an assigned residential community. This individual will ensure company standards of quality workmanship and customer service are met for change of occupancy maintenance, resident, and property work order requests within Fair Housing compliance.
Responsibilities:
- Provide management oversight for daily operations, financial reporting, inventory control and procurement, customer service, recruitment and selection, training and development, and performance management for a team of maintenance technicians and roads and grounds personnel.
- Direct the grounds and landscaping employees and activities to maintain an assigned property to meet company curb appeal standards.
- Oversee the performance and quality of work for maintenance technicians in general maintenance duties, including plumbing, electrical, HVAC, drywall, painting, fencing, glass repair, screen repair, roofing repair, siding, interior door and trim repair or replacement, external door and storm door repair and replacement, ceramic tile/sheet vinyl and vinyl composition tile repair or replacement, stair and railing repair or replacement, locksmith work, cabinet and countertop repair or replacement.
- Train and supervise new maintenance employees in general safety, lock out tag out, personal protective equipment, and all other applicable safety requirements for the workplace.
- Organize and distribute work orders to ensure response time and quality of work meet service level expectations, workmanship standards, and turnaround times.
- Order or oversee maintenance supplies procurement and maintenance SDS sheets.
- Prepare and maintain OSHA logs.
Requirements:
- High school diploma or GED required.
- College courses or technical school training strongly preferred with relevant trade certifications and licenses.
- Minimum three years of property management experience.
- Minimum one year of supervisor experience.
- Knowledge in all phases of property facilities management.
- Ability to use considerable judgment when assigning and directing work.
- Must be knowledgeable in OSHA regulations.
- Strong interpersonal skills.
- Effective written and verbal communication skills.
- Knowledge of Microsoft Office; Outlook, Word, and Excel.
- Experience with Yardi property management software is preferred.
- Possession of a valid state-issued driver's license and safe driving record is also required.
Salary: $65,000 - $85,000 per year.
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