Call Center Operations Supervisor
5 days ago
The Call Center Supervisor will be responsible for overseeing the daily activities of our Call Center. This includes managing a team of customer service representatives, developing and implementing processes and procedures to improve team productivity and efficiency, and collaborating with other departments to achieve business objectives.
Responsibilities:
- Provides coaching and training to team members to ensure they have the skills and knowledge needed to perform their duties effectively.
- Develops and implements processes and procedures to improve team productivity and efficiency.
- Monitors team performance and provides feedback to individuals and groups.
Requirements:
- 3+ years of experience in collection/servicing with 2+ years of supervisory experience in a fast-paced call center setting.
- High School Diploma or equivalent required, bachelor's degree preferred.
- Proven record of leading high-performing teams.
Benefits:
- Competitive salary range: $43,500-$58,000/year.
- Medical, FSA & HSA, Dental, Vision + more.
- 401k - 100% vested once you start contributing, generous company match.
- Regular employee health, wellness & engagement activities.
- Pet Insurance because fur babies are important to us too.
-
Call Center Supervisor Leader
6 hours ago
Sioux Falls, South Dakota, United States The Goal Family of Companies Full timeAbout the RoleWe are seeking an experienced Customer Service Supervisor to join our team at The Goal Family of Companies. In this key leadership role, you will be responsible for managing a team of customer service representatives, ensuring they meet performance targets and provide exceptional customer experiences. With a minimum of 5 years' experience in a...
-
Executive Operations Lead
2 weeks ago
Sioux Falls, South Dakota, United States Call To Freedom Full timeJob Overview: Call To Freedom is seeking an experienced Director of Organizational Effectiveness to join our team. As an integral member of our leadership team, you will play a critical role in driving operational excellence and supporting our mission to combat sex and labor trafficking and commercial sexual exploitation.Key Responsibilities:Operational...
-
Healthcare Call Center Agent
2 weeks ago
Sioux Falls, South Dakota, United States Avera Full timeProviding Excellent Care through Compassionate ServiceAvera is dedicated to delivering high-quality care and exceeding patient expectations. Our team of skilled professionals works tirelessly to achieve this goal, earning recognition among the nation's 15 Top Health Systems and as a Forbes list of America's Best-in-State Employers.About AveraWe are a...
-
Operational Excellence Director
3 hours ago
Sioux Falls, South Dakota, United States Call To Freedom Full timeJob Title: Operational Excellence DirectorAbout Us: Call To Freedom is a non-profit organization dedicated to combating sex and labor trafficking and commercial sexual exploitation.Job Summary: We are seeking an experienced Operational Excellence Director to provide strategic leadership and oversight of all operational functions within our organization. This...
-
Automotive Operations Supervisor
20 hours ago
Sioux Falls, South Dakota, United States Silverstar Car Wash Full timeJob Overview:Silverstar Car Wash is seeking an experienced Automotive Operations Supervisor to oversee daily car wash operations and lead a team of skilled technicians.
-
Store Operations Supervisor
4 weeks ago
Sioux Falls, South Dakota, United States Electric Supply Co., Inc. Full timeJob OverviewWe are seeking a highly skilled Store Operations Supervisor to join our team at Electric Supply Co., Inc. in the United States. This is a full-time position with competitive compensation.
-
Dining Operations Supervisor
4 weeks ago
Sioux Falls, South Dakota, United States Steel Metal District Full timeJob OverviewWe are seeking a seasoned Dining Operations Supervisor to oversee the daily operations of our restaurant, Steel Metal District. With its unique blend of modern American cuisine and sophisticated atmosphere, we offer an exceptional dining experience that sets us apart in Sioux Falls, SD.About the RoleThe successful candidate will be responsible...
-
Retail Operations Supervisor
5 hours ago
Sioux Falls, South Dakota, United States Hot Buys Full timeAbout UsHot Buys is a growing retail company based in Southern Hills Mall, Sioux City, IA. We offer a unique shopping experience with a wide range of products, including apparel and more. Our team is passionate about delivering exceptional customer service and ensuring that every visit to our store is enjoyable and memorable.We are currently seeking a...
-
Propane Operations Supervisor
6 days ago
Sioux Falls, South Dakota, United States CHS Inc Full timeAbout the RoleThe Fleet Manager will play a critical role in ensuring the safe and efficient operation of our fleet. This includes coordinating day-to-day logistics activities, serving as a hands-on supervisor, preparing and scheduling work hours, and overseeing ongoing maintenance of the vehicle fleet. You will also be responsible for monitoring and...
-
Operations Supervisor
6 days ago
Sioux Falls, South Dakota, United States CHS Inc Full timeAbout CHS Inc.CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world.We serve agriculture customers and consumers across the United States and around the world.With over 10,000 employees in 19 countries, we are...
-
Managed Care Operations Supervisor
1 week ago
Sioux Falls, South Dakota, United States Avera Full timeCareer Opportunities at Avera as a Customer Engagement SupervisorAvera is currently seeking a highly motivated Customer Engagement Supervisor with experience in managed care. As a member of our team, you'll have the opportunity to shape the future of healthcare and make a meaningful impact on our patients and communities.Position Overview:The Customer...
-
Construction Operations Supervisor
2 weeks ago
Sioux Falls, South Dakota, United States Metro Construction Full timeJob Title: Construction Operations SupervisorLocation: Sioux Falls, SDAbout Metro Construction:Metro Construction has been a leader in the underground utilities industry in the Sioux Falls area for the last 30 years. As a family-owned business, we value our employees and their well-being. Our goal is to have all employees home with their family each night,...
-
Operating Room Technician
4 weeks ago
Sioux Falls, South Dakota, United States Avera McKennan Hospital Full timeAward-Winning Healthcare OpportunityJob SummaryWe are seeking a skilled Operating Room Technician to join our team in the Women's Center at Avera McKennan Hospital. As an integral part of our surgical team, you will provide individualized care to patients, collaborating with highly experienced professionals to deliver exceptional outcomes.About the RoleThis...
-
Retail Operations Supervisor
4 weeks ago
Sioux Falls, South Dakota, United States Hot Buys Full timeJob DescriptionWe are seeking a skilled and motivated retail operations supervisor to join our team at Hot Buys in Sioux City, IA.The ideal candidate will have the ability to be cross-trained to various aspects of our business, including daily shipping, creating new listings online, and inventory receiving. They will work closely with other associates to...
-
Hospital Supervisor RN Position
3 weeks ago
Sioux Falls, South Dakota, United States Sanford Medical Center - Sioux Falls Full timeOverview of the Position: We are seeking a skilled House Supervisor RN to work in our hospital setting.">Compensation: The salary for this position is estimated to be around $26,000 - $27,000 per month, based on a 13-week contract and a weekly pay rate of $2,596.00.">Responsibilities: As a House Supervisor RN, you will be responsible for supervising nurses...
-
Operating Room Technician
4 weeks ago
Sioux Falls, South Dakota, United States Avera McKennan Hospital Full timeExcellent Career Opportunities for Operating Room TechniciansAward-winning Avera McKennan Hospital is seeking a skilled Operating Room Technician to join our team in the Women's Center. As an integral member of our surgical team, you will have the opportunity to positively impact each patient you serve and work collaboratively with experienced healthcare...
-
Logistics Operations Supervisor
2 days ago
Sioux Falls, South Dakota, United States Advance Services Inc Full time**Job Summary:**We are seeking a skilled Logistics Operations Supervisor to oversee the delivery and installation of furniture and equipment. This role requires strong organizational skills, excellent communication abilities, and a customer-focused approach.About the Role:Manage the scheduling, coordination, and execution of all deliveries and...
-
Logistics Operations Supervisor
2 days ago
Sioux Falls, South Dakota, United States Advance Services Inc Full timeJob OverviewWe are seeking an experienced Logistics Operations Supervisor to join our team at Advance Services Inc. In this role, you will oversee the scheduling, coordination, and execution of all furniture and equipment deliveries and installations. Your primary focus will be ensuring customer satisfaction by managing the delivery process from start to...
-
Composite Tank Operations Supervisor
4 weeks ago
Sioux Falls, South Dakota, United States Design Tanks, LLC Full timeJob OverviewWe are seeking a highly motivated and experienced Composite Tank Operations Supervisor to oversee plant operations, promote a well-trained and motivated staff, enforce plant policies and procedures, and provide oversight reporting to the Operations Manager on all production staff and operations.Key ResponsibilitiesManage and track plant...
-
Director of Organizational Effectiveness
3 hours ago
Sioux Falls, South Dakota, United States Call To Freedom Full timeJob Description: We are seeking an Executive Operations Lead to join our team at Call To Freedom. As an experienced operations professional, you will play a critical role in ensuring the efficient operation of our organization.Key Responsibilities:Operational Oversight: Provide strategic leadership and oversight of all operational functions within the...