Service Advisor Express Department Lead
4 weeks ago
Key Responsibilities
- Oversee the flow of the drive lane to ensure that customers receive timely and efficient service.
- Take ownership of the customer's experience by carrying out additional assignments that leave a positive impression.
- Provide concierge support for all owner inquiries, whether phone or in-person, to ensure seamless communication.
- Ensure that the daily inventory of technicians' time is consistently sold to service customers.
- Distribute work between technicians efficiently to maximize productivity.
- Organized and friendly personality with excellent communication skills.
- Demonstrated ability to manage others and prioritize tasks effectively.
- Time management skills to meet deadlines and deliver results.
- Professional, well-groomed personal appearance and a clean driving record.
- Willingness to submit to a pre-employment background check.
- Competitive compensation package including medical, dental, and vision benefits.
- 401k with match and paid vacation time.
- Growth opportunities and paid training.
- Family-owned and operated with a commitment to long-term job security.
- State-of-the-art facility and ongoing certification opportunities.
Offers of employment are contingent upon successfully passing a background screening, including a criminal background check, a review of motor vehicle records, and verification of social security number.
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