Customer Service Team Member

3 weeks ago


La Crosse, Wisconsin, United States U-Haul Full time
Overview">

At U-Haul, we are constantly striving to create a culture of health and wellness. We aim to provide exceptional service to our customers while ensuring their safety and satisfaction. As a Customer Service Representative, you will play a vital role in achieving this goal.

Salary

The estimated salary for this position is $13.00 per hour with opportunities for raises after completing the 123 Punch Certification Program. This hourly rate applies to nights and weekends.

Job Description">
  • Assist Customers: Provide top-notch customer service by assisting customers inside and outside a U-Haul center with U-Haul products and services.
  • Rental Services: Use smartphone-based U-Scan technology to manage rentals and inventory, move and hook up U-Haul trucks and trailers, clean and inspect equipment on the lot, and prepare rental invoices.
  • Equipment Maintenance: Clean and inspect equipment, check fluid levels, install hitches and trailer wiring, and fill propane (certification offered through U-Haul upon employment).
Required Skills and Qualifications">
  • Valid Driver's License: Possess a valid driver's license and maintain a good driving record.
  • High School Diploma: Have a high school diploma or equivalent.
Benefits">

We offer a range of benefits to support your physical and mental well-being, including:

  • Career Stability: Opportunities for advancement and career growth.
  • Mindset App Reimbursement: Get reimbursed for the Mindset app subscription.
  • Gym Reimbursement: Enjoy reimbursement for gym membership fees.
  • Health Insurance & Prescription Plans: Access to health insurance and prescription plans, if eligible.
  • Paid Holidays, Vacation, and Sick Days: Receive paid holidays, vacation, and sick days, if eligible.
  • Life Insurance: Get access to life insurance coverage.
  • MetLaw Legal Program: Utilize the MetLaw legal program.
  • MetLife Auto and Home Insurance: Get discounts on MetLife auto and home insurance.
  • Discounts on Apple Products, Dell Computers, Cell Phone Plans, Hotels, and More: Enjoy discounts on various products and services.
  • 401(k) Savings Plan: Participate in the 401(k) savings plan.
  • Employee Stock Ownership Plan (ESOP): Be part of the Employee Stock Ownership Plan (ESOP).
  • 24-hour Physician Available for Kids: Access to a 24-hour physician for your kids.
  • Dental & Vision Plans: Get access to dental and vision plans.
  • Business Travel Insurance: Enjoy business travel insurance coverage.
  • You Matter EAP: Utilize the You Matter EAP program.
  • LifeLock Identity Theft Protection: Get access to LifeLock identity theft protection.
  • Critical Illness/Group Accident Insurance: Participate in critical illness/group accident insurance.
  • Dave Ramsey's SmartDollar Program: Join Dave Ramsey's SmartDollar program.


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